Support is a keystone to technology adoption. How can a new technology be useful if you have no way to get help or training? We believe you should have access to great support and training at all times. Our support includes some of the following:
Custom Service Desk Options
24x7x365 Infrastructure monitoring
Secure your servers and computing devices
Compliment existing support teams
Dedicated client support & technical staff
Virtual CIO/CTO consultation
Strategic technology adoption
Local & remote support options
Full staff augmentation
Whitelist patching & app updates
Fanatical Support, Increased Reliability, Reduce Downtime
How much does downtime cost your business when your users can't do work? Let our service desk handle support while you focus on the things that matter to your business. Our custom service desk options allow us to provide end user and application specific support. Along with our fanatical support you get two great security protection platforms, never let malware stop your users from working again.
Monitor it, Mange it, Analyse it...Take Action
It is hard to manage something if you don't monitor it. Is your server running slow? Do you know why? You should. With our comprehensive infrastructure monitoring solution watching over all of your technology components, you will know before it becomes an issue. With a simple agent we collect, analyse, and provide actionable data reporting for your entire infrastructure.
Included with this service is our fanatical support and network operations engineers at the ready to assist. Our platform never sleeps, it's always watching in case something goes bump in the night and if that happens we start taking action.
Be Strategic with Technology
Technology shouldn't be used just for the sake of technology, make it purposeful and make it provide value. That is why we offer CIO consultation and strategic technology planning. Your business should derive value out of adopting any new technology or more effectively using an existing technology.
Help Us Understand Your IT Needs
Help us understand your needs so that we may best serve you.